Customer Care Specialist in Athens - Dutch speaking

Responsibilities

• Work in-office, hybrid or from home
• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem‑solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process — all at no cost to you —)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State‑of‑the‑art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age