Project Manager, Customer Service Rep, Customer Success Management

Networkapp connects people and makes attending (online) events more effective, social, and fun! Thanks to our custom-designed platform and apps, it no longer matters whether people attend an event live or online. It allows organizers to connect with their event attendees in a smooth and effortless way. Our products and services are becoming increasingly popular, both locally and internationally. That is why Networkapp is growing.

Ready to grow with us?

As a project manager, you will ensure that our clients (event organizers and community managers) effortlessly find their way around Networkapp. Our goal? Clients who are in the driver’s seat and confidently set up their own events and communities. You are their guide, coach, and safety net. If they get stuck, you are ready with the right solution. Do you notice things in the app during your work that could be more user-friendly, smarter, or simply better?

Be sure to let us know, because we will use your ideas directly to make our platform even stronger.

You are service-oriented, patient, and get a kick out of helping a client independently launch a successful event. You have a sharp eye for detail: if something in the app can be made more logical or improved, you bring it up right away.

• You have at least 2 to 4 years of experience in a role such as Customer Success Manager, Support Specialist, or Project Manager (experience in SaaS or the event industry is a big plus).
• You have excellent communication skills, are a great listener, and speak/write fluently in both Dutch and English.
• You stay calm and structured, even when multiple questions come in at once right before a major event.
• You are proactive, solution-oriented, and love to share your own fresh ideas for product optimization.

You will join an ambitious, informal team where your input truly matters. We offer a workplace with a high level of personal responsibility and plenty of room to grow with us.

A competitive salary tailored to your experience and talent.

Great flexibility with the option to work hybrid.

A company laptop and phone.

Excellent employment conditions.

A fun, welcoming work atmosphere with short lines of communication and plenty of room for personal development and your own initiatives.

Join the team, work hard –play hard

A small team where you can take on a wide range of tasks, depending on your interests and talents. Besides working hard, we believe having fun is just as important—true team players, in other words.