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IT Project Manager IT Support Cloud Computing

Incident & Reliability Lead - Logistics & ITSM

Job in 3500, Utrecht, Utrecht, Netherlands
Listing for: Bol.Com B.V.
Full Time position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, Cloud Computing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 EUR Yearly EUR 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading online retailer in Utrecht is seeking an Incident & Service Delivery Manager to oversee major incidents and improve ITSM processes. You will lead recovery efforts during outages, train teams in incident management, and implement reliability practices. The ideal candidate thrives in chaos, has strong coaching skills, and can automate workflows while collaborating across teams. Join a motivated team dedicated to enhancing service delivery for millions of customers.
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