Payroll Lead; Dutch Payroll

Payroll Lead (Dutch Payroll)
Responsibilities

• Serve as subject matter expert in all areas of payroll processing.
• Analyze and respond to complex payroll issues.
• Upskill and develop colleagues through training delivery and coaching.
• Support the Sales process, sharing payroll practices, legislation and other key information.
• Partner with technical teams and maintain the country solution.
• Process payroll end-to-end according to defined standards and client requirements.
• Ensure the payroll calendar is followed and deviations are handled via the appropriate change-control process.
• Proactively identify upsell opportunities and support the Change Request process when deviations from the contract scope are identified.
• Understand standard and client-specific payroll reports, including statutory year-end reporting needs.
• Maintain knowledge of legislation, system updates, changes and overall payroll procedures while managing the payroll legislation roadmap.
• Provide support and guidance for all implementations and go-lives, ensuring automation and standards are used.
• Lead projects designed to improve customer satisfaction and business performance.
• Answer payroll-related questions and requests from the team and from clients; support the Operations Manager with client engagement activities.
• Support the sales life cycle including payroll practices and legislation requirements.
• Ensure compliant use of all systems.
• Support technical issue coordination and resolution.
• Maintain the client solution and provide functional support as needed.
• Recommend or participate in innovation activities to drive continuous improvement.
• Support project implementations and go-lives.
• Contribute to team meetings and raise issues immediately to the Operations Manager.
• Maintain up-to-date knowledge of all Strada announcements and communications.

• Adherence to all Security and Compliance procedures.
• 100% attainment of customer SLA agreements.
• Adherence to quality standards.
• Adoption and support of innovation initiatives.
• Reduction of client escalations through knowledge transfer to clients and colleagues.
• Demonstrate professionalism and act responsibly.
• Ability to communicate effectively with all levels within the business.

• 5-8 years of relevant experience administering payroll in an HR consulting, HR outsourcing or corporate environment.
• Expert knowledge on Dutch payroll processes, practices and associated legislation.
• Advanced English skills;
  Dutch skills would be an asset.
• HRIS knowledge:
  Workday, SAP, or People Soft knowledge preferred.
• Payroll certifications, e.g., PDL, VPS.
• Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll.
• Ability to identify and mitigate risks.
• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
• Flexibility to support a global and fast-paced environment.
• Attention to detail.
• Excellent written and verbal skills.
• Self-motivated and a willingness to learn.
• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.

Current and future work authorization in the country where you are applying, without the need for visa sponsorship by Strada.

• Remote work possibility.
• Opportunity for development within a multinational organization.
• Attractive benefits package including health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans and learning opportunities.
• StradaME Day (additional day off).

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.