Continuity Manager

# Continuity ManagerIT
* Hybrid* Utrecht (NL)* €5,994 - €8,563 (scale 10)
* 36 hours
* Full time Apply## This is what we offer you
* ** Salary:
** Gross monthly salary between EUR 5,994 and EUR 8,563 (scale 10) for a 36-hour work week.
* ** Extras:
** a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
* ** Development budget:
** EUR 1,400 development budget per year for your growth and development.
* ** Hybrid working:
** a balance between home and office work (possible for most roles).
* ** Pension:
** decide for yourself the amount of your personal contribution.benefits.##
** Continuity Manager
** Safeguard the continuity of services for 9.5 million customers by leading the bank's response to major incidents and ensuring rapid recovery of critical operations.##
** You & Your Function
** Lead the operational management of major incidents and crises that impact IT, security, or business operations. As a Continuity Manager, you coordinate stakeholders across the organisation, restore critical services under pressure, and drive continuous improvement after every disruption. Whether managing a large-scale IT outage or guiding post-incident evaluations, you ensure Rabobank remains resilient when continuity matters most.##
** Examples for Practices
*** Coordinate the resolution of major incidents to minimise customer impact and restore critical services quickly.
* Strengthen continuity management processes by identifying risks and implementing structural improvements.
* Enable stakeholders to make informed decisions during crises through effective coordination and communication, while building awareness and knowledge through training, workshops and crisis games.##
** Facts & Figures
*** 36 hours per week plus participation in a 24/7 standby and on-call roster
* Responsible for activating and coordinating the Major Incident Management process across IT, Security, and Business operations
* 9.5 million customers worldwide##
** Top 3 Responsibilities
*** Facilitate and coordinate the end-to-end Major Incident Management process, ensuring critical IT services and business operations are restored swiftly, professionally, and effectively.
* Engage, align, and influence stakeholders across technology, security, risk, and business domains to drive decisive action before, during and after continuity disruptions.
* Evaluate major incidents after resolution, define mandatory improvement actions, and continuously enhance continuity management capabilities and organisational resilience.

As part of Continuity & Crisis Management, you act as the highest operational escalation point for disruptions affecting IT, Security, and Business operations, helping the organisation remain resilient in times of crisis.##
** Together we achieve more than alone
** We believe in the power of differences. It is precisely by combining people's differences that we become an even better bank. We are curious about what you add to our team of Continuity & Crisis Management,
* Maintaining continuity is a team effort. By bringing together experts from technology, business, security, and risk, we ensure that critical services remain available and that our customers can continue to rely on us, even during challenging situations.
* The 25 people of Continuity & Crisis Management work to prevent, manage, and minimise business disruptions globally for Rabobank customers and employees. Collaboration is our approach; as one results-driven team within Rabobank. We combine strategic thinking with operational execution and continuously improve our capabilities to ensure the organisation is prepared for unexpected events.##
** Work on yourself and the world around you at the same time
** For us, your development and that of society go…