Sales Development Representative; SDR

E-commerce brands drown in repetitive support tickets while their teams burn out on the same questions, over and over.

Engaige builds AI that automates 70 to 90% of those requests, integrated with Shopify, ERP, WMS and returns platforms, so support teams can focus on what actually needs a human.

Companies like MR MARVIS, All4

Running, Dore & Rose, Baskèts and Otrium already run on Engaige, and we are growing fast, expanding internationally.

As an SDR, you are the first step in our sales process. You are responsible for generating and qualifying new leads, and booking qualified meetings for our Account Executives.

You will work closely with sales and marketing to grow our pipeline, using tools like Hub Spot, lemlist, Claude and other leading AI tools.

• Outbound prospecting via phone, email and Linked In
• Qualify potential customers based on their needs and fit with Engaige
• Schedule meetings with brands that qualify to our ICP
• Actively contribute to improving our outreach strategy and messaging
• Work closely with sales and marketing to optimise the pipeline

• 0 to 2 years of work experience. Starters are welcome
• You are driven and results-oriented; you get energy from building pipeline
• You are resilient: a tough week or a difficult call does not stop you from pushing on
• You are agile: you think on your feet and adapt smoothly in a conversation, even when it does not go as expected
• You have strong communication skills, both verbal and written
• You are fluent in English; knowledge of German or another European language is a plus
• You have an affinity for e-commerce, SaaS or tech

• High urgency. We move fast, and enjoy working with others that do too. An idea can be in a customer's hands the same day.
• Intellectual humility. Strong opinions, loosely held. We would rather find out we were wrong from a customer this week than be right about it next quarter, and nobody here defends a position just because it's theirs.
• We value quality. Beautiful products that work, do the job they are meant to do in the simplest way possible, and that people enjoy using. Getting to simple takes longer than shipping everything, and it is worth the time.
• Transparency. We are open with each other about what is working and what is not, including the uncomfortable parts. It is the fastest way for the team, and the product, to get better.

• OTE of approximately €60,000, made up of a base salary of €36,000 to €48,000 depending on experience, plus an uncapped bonus. The more you push, the more you earn
• A concrete growth path to an Account Executive role, with active coaching and guidance to help you get there
• A challenging role within a fast-growing AI company
• An informal work environment with short lines of communication
• A nice office in Utrecht. We expect you to work with us in person