Receptionist; Zero

About Us

Gold Care Homes is a well-established, independent care home group for the elderly, operating nationally. Founded in 1999, we have grown to manage 45 care homes across the South of England. Our services include residential, nursing, frail elderly, and dementia care.

As a Receptionist at Gold Care Homes, you’ll be our clients' first point of contact, greeting them and providing guidance for their visit. From notifying employees of guests to providing directions to a specific part of the care home, our receptionist will be willing to work with visitors to address their needs.

Additionally, you’ll be responsible for performing clerical tasks that support the care home's daily operations. From answering phone calls, distributing mail, and scheduling meetings, you’ll have a hand in all parts of the business.

We are currently seeking an experienced Receptionist to join our support team on a zero-hour contract basis.

• Greet clients and visitors in a polite manner, offering your assistance
• Notify employees of visitor arrivals
• Answer, forward, and screen phone calls and general email inquiries
• Assist with various daily operations, including making copies, sending faxes, taking notes, and scheduling meetings
• Sort and distribute daily mail and package deliveries
• Prepare meeting and training rooms as needed
• Maintain a neat, clean, and safe reception area

• Associate or Bachelor's degree preferred but not required
• [2+] years experience working in a similar role
• Professional appearance and manner
• Excellent customer service skills
• Familiarity with a variety of computer software, including Microsoft Office
• Excellent written and verbal communication skills
• Superb multitasking and organizational skills
• Ability to work effectively and efficiently with a team

• Salary £12.71 per hour
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend