Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Customer Service Administrator

Location: Cowley, Uxbridge

Salary: £12.71 per hour

Hours: Monday to Friday, 9:00am to 5:00pm

Contract: Temporary to Permanent

Start Date: ASAP

Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position.

• Responding to customer enquiries via telephone and email
• Handling and resolving customer complaints professionally and efficiently
• Scheduling engineers and coordinating appointments
• Liaising with internal teams to ensure work is completed on time
• Updating customer records and maintaining accurate system information
• Managing administrative tasks and supporting the wider team
• Providing excellent customer service at all times

• Previous customer service and administration experience
• Excellent communication skills, both written and verbal
• Strong organisational and time management skills
• Ability to prioritise workload and work in a fast-paced environment
• Good IT skills, including Microsoft Office
• Experience with in construction, maintenance, housing, or engineering environments would be advantageous but not essential

• Monday to Friday working hours
• Opportunity to join a reputable construction company
• Temp-to-perm opportunity
• Supportive and friendly working environment
• Immediate start available

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Our Candidate Privacy Information Statement explaining how we will use your information is available on our website