Sales Operations Support Coordinator

Sales & Operations Coordinator

Full-Time | Permanent | £28,000 + Monthly Bonus

Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters?

We are recruiting a Sales & Operations Coordinator to join our friendly, family-run business.

The Role

You will play a vital part in supporting our sales, customer service, operations, and compliance functions, ensuring smooth day-to-day performance across the business.

Your responsibilities will include:

Sales, Customer Service and Marketing

Handling customer enquiries via email, phone, Whats App, and other channels

Providing professional, friendly advice to convert enquiries into orders

Processing sales orders accurately and efficiently

Supporting sales and marketing initiatives to maximise revenue

Operations and Logistics

Supporting drivers, vehicles, warehousing, and lifting equipment management

Coordinating local and international deliveries and collections

Working with carriers and couriers to meet customer expectations

Ensuring services are delivered in line with company procedures

Compliance and Governance

Supporting regulatory and legal compliance

Maintaining company standards, policies, and procedures

Assisting with supervisory and operational oversight

Systems, Safety and Security

Using and protecting company systems, software, and devices

Supporting strong cyber and physical security standards

Promoting health, safety, and wellbeing in the workplace

About You

We are looking for someone who:

Works well under pressure in a busy environment

Can multitask and prioritise effectively

Has excellent attention to detail

Is a confident, professional communicator

Is a team player with a positive attitude

Takes pride in delivering outstanding service

Previous experience in sales support, customer service, operations, or administration would be beneficial, but attitude and reliability are key.

Working Hours and Benefits

Monday to Friday, 8:00am to 5:00pm

Full-time, permanent position

Salary: circa £28,000

Monthly performance bonus

On-site parking

Competitive benefits package

Supportive, family-run working environment

Why Join Us

Be part of a small, dynamic, and friendly team

Enjoy variety and responsibility in your role

Work in a business that values quality, professionalism, and people

Opportunity to grow with a successful company