Business Co-ordinator - NPA Hybrid - Ashton-under-Lyne​/Client Support

Hybrid - 3 days Ashton-under-Lyne/ 2 days Home

Client Support

Full time

Permanent

We're looking for a Business Co-ordinator to help keep our client and supplier journey running smoothly. It's a role that sits right at the heart of the operation - managing income and project administration while making sure everyone we deal with gets a genuinely good experience. If you like variety, work well at pace and take real satisfaction in keeping things organised and on track, this is a good one.

About NPA

The Northern Procurement Alliance (NPA) is part of the LHC Procurement Group (LHCPG), one of the UK's most established and respected procurement framework providers. Working across Northern England, we connect public sector organisations with trusted suppliers to deliver construction, refurbishment and maintenance projects for social housing, schools and public buildings. In short: we help good things get built for local communities - efficiently, compliantly and with real value behind them.

• Managing the Expression of Interest (EOI) process - identifying, engaging and following up the right contacts, and recording everything on our Microsoft Dynamics system
• Working closely with NPA Partners and Appointed Companies to track and monitor payments on registered projects
• Keeping a clear audit trail for all communications, verbal and written, via the LHCPG CRM
• Training and guiding stakeholders on the LHCPG Portal and other systems so project data stays well managed
• Working with the NPA Client Support Manager (CSM) and Office Manager to keep project income forecasts accurate and up to date
• Helping manage variance reporting, so monthly and quarterly variations stay small and fully accounted for
• Working with the CSM and Regional Director to register, track and progress leads
• Producing regular KPI reporting as colleagues need it
• Taking on other duties in keeping with the role, at the Office Manager's discretion
• Joining LHCPG team briefings in Uxbridge or elsewhere in the UK when needed

• Solid experience in a finance or administration role, including reconciling financial data across different IT systems
• Confidence with Microsoft Dynamics and everyday packages like Excel, Word, Outlook and Business Intelligence (BI)
• A strong customer-service background - over the phone, by email and face to face
• Clear, confident communication, spoken and written
• Good numeracy and analytical skills, with a sharp eye for detail
• Warm, capable interpersonal skills

At LHCPG, the work we do has real impact. We're a purpose-driven, not-for-profit organisation that helps improve lives and places across communities in the UK. In return, you'll be part of a supportive and inclusive culture, with opportunities to build your knowledge, develop your skills and access benefits designed to support your wellbeing inside and outside of work.

• Salary of £31,201
  per annum
• An extra day off
  for your birthday
• Monthly wellbeing allowance
• 1.5 days' volunteering leave each year
• Private medical cover and health cash plan after successful completion of probation
• Enhanced family leave, retail discounts and additional lifestyle benefits after probation
• And plenty more!

• First-stage in person interviews: TBC, subject to suitable applications received
• Final-stage in-person interviews: 22nd October 2026

It is encouraged that all candidates submit a cover letter to support your application. Please note that we reserve the right to close this job posting before the Final date to receive applications if suitable candidates are identified.

The LHC Procurement Group has a legacy spanning over 60 years in procurement and construction, distinguishing itself as the UK’s first framework provider of its kind.…