Customer Service Advisor : Agency

Customer Service Executive

Location: Uxbridge

Salary: Negotiable

Are you passionate about delivering brilliant customer service? Looking to develop your office-based skills within a supportive and thriving global business? Then this opportunity based in the heart of Uxbridge could be the perfect next step.

Whether you’re moving on from retail with strong IT skills, or already have some office-based experience and want to grow – this team will help you thrive. You’ll receive training across customer care, administration, and internal systems in a company that truly values development.

• Handling incoming enquiries from assigned client accounts
• Maintaining and updating accurate customer records
• Resolving product queries with confidence and professionalism
• Supporting the Marketing team with campaign activity
• Greeting visitors and directing calls to the right team
• Processing sales orders accurately and efficiently
• Carrying out stock and inventory checks
• Preparing sales invoices and processing credit notes
• Supporting with general administrative tasks as needed

• Strong customer service and communication skills
• Intermediate MS Excel skills
• Sage experience is a bonus, but not essential
• Organised, proactive and calm under pressure
• A team player with a strong sense of initiative

• A friendly and international working environment
• Career development and skills training
• Central Uxbridge location, just minutes from the tube

If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!

If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.

A little more about us:

We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.

All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.

We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Customer Service Administrator, Sales Support, Retail to Office Transition, Customer Account Executive, Order Processor, Office Assistant, Administration Assistant, Uxbridge, Middlesex