Student Support Administrator

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support Elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.

The Union of Brunel Students has a small but impactful staff team dedicated to serving the needs and interests of our members. Our size allows us to work closely together and make decisions quickly, while our passion for creating positive change means that every member of our team has an impact on helping us deliver our Vision to ensure that every student thrives at Brunel.

We are one of more than 600 students’ unions across the country. And with more than 15,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.

As Student Support Administrator, you will play a vital role in ensuring that every student thrives ted in the Union’s commitment to empower students, you will provide vital administrative support to our Advice and Student Voice Teams.

You will ensure a welcoming, respectful and inclusive atmosphere within our reception area, ensuring every student feels listened to, valued and safe. You will be a consistent and supportive first point of contact with Union services and provide information and basic signposting on a broad range of issues. Through this work, the Student Support Administrator directly contributes to students feeling informed, supported and.bunifupr

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We are looking for an enthusiastic and driven individual who has a genuine passion for supporting students. As a key member of our team, you should possess exceptional organisational skills, enabling you to effectively manage your workload, prioritise tasks, and consistently meet deadlines. Essential attributes include a commitment to our organisation's values, and a commitment to equality, diversity, and inclusion. You should also be self‑motivatedemba, self‑reliant, and exhibit a flexible and adaptable approach to work.

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Because you’re inspired by the opportunity to make a real difference in students’ lives.

As a Students’ Union and registered charity, our mission is simple but powerful: “To ensure every student thrives at Brunel”. We’re anything but corporate – a dynamic, values‑driven team of passionate individuals committed to positive change. We work in an unconventional, energetic environment where creativity and purpose go hand in hand.

In return for you passion and commitment we offer a flexible and supportive workplace, and an excellent holiday allowance – all designed to help you thrive too.

We are proud to be an equal opportunities employer and welcome applications from individuals of all backgrounds regardless of race, ethnicity, sexual orientation, religion, age, gender, or disability. We’re building a diverse, inclusive team that reflects and champions the diversity of our student community.

And just so you know – your application will be read by a real person. We don’t use AI to screen candidates, because we genuinely care about getting to know you. So, when you apply, write your personal statement as if you’re speaking directly to us. We’re looking forward to hearing your story.

We offer a generous benefits package to reward our staff's hard work and commitment:

• Pension Scheme – statutory workplace pension scheme ‘NEST’.
• Generous holiday allowance – 25 days a year plus bank holidays (pro rata for part‑time employees). Additional days are usually given at Easter and Christmas in line with the University closure dates. Typically about 5 extra days a year.
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• Long service – 2 additional days leave after 5 years continuous service.
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• Totum Card – All Union career staff are entitled to receive a TOTUM student discount card free of charge.
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• Active@Brunel – Free membership to our social sports programme.
• On‑site parking – Parking on campus at a low‑cost rate.
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• Flexible Working – The Union adopts a flexible working environment. This is a student‑facing position…