Head of Planning and Performance Management, EMEA

Head of Planning and Performance Management, EMEA

Job Type: Permanent - Full Time

Location:

Uxbridge, Middlesex, United Kingdom

Job Category:
Banking and Financial Services

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

What you’ll be doing:

In this role, you will lead the Planning & Performance Management function across Zurich Cover-More EMEA, partnering with senior leaders to drive financial performance, strategic decision-making, and commercial insight. Reporting to the CFO EMEA, you'll play a pivotal role in shaping financial planning, forecasting, reporting, and continuous improvement across the region.

• Lead financial planning, forecasting, budgeting and performance management activities across the EMEA business.
• Partner closely with the CFO, business leaders and finance teams to provide commercial insight and challenge business performance.
• Develop and implement annual financial plans in collaboration with global and regional stakeholders.
• Deliver high-quality financial analysis and forward-looking forecasts to support strategic decision-making.
• Lead finance input into business reviews, providing clear reporting, commentary and recommendations.
• Build and evaluate business cases, investment opportunities and growth initiatives.
• Ensure the integrity, accuracy and transparency of financial reporting and management information.
• Act as a key finance partner to Regional Business Heads, Functional Leaders and Finance & Actuarial teams.
• Manage consolidated expense reporting and submissions to Group Finance.
• Lead, develop and coach the Planning & Performance Management team, fostering a high-performance culture.
• Drive continuous improvement across finance processes, reporting frameworks and systems.
• Deliver ad hoc analysis and performance insights that support business growth and operational excellence.

What skills and experience you’ll bring on this journey:

• 10+ years' experience in financial planning, analysis and reporting, ideally within insurance, financial services or another regulated industry.
• Professional accounting qualification such as ACCA, CIMA or equivalent.
• Demonstrated success leading enterprise-wide budgeting, forecasting and long-range financial planning for complex organisations.
• Strong financial modelling skills, with the ability to align strategy, budgets and operational performance.
• Experience delivering executive-level performance reporting, forecasting and commercial insights.
• Deep understanding of financial governance, controls, compliance and regulatory requirements.
• Proven ability to build robust business cases and support investment, transformation and growth initiatives.
• Strong stakeholder management and influencing skills, with the confidence to partner effectively with senior leaders.
• People leadership experience, including coaching, developing and motivating high-performing teams.
• Excellent communication skills, with the ability to translate complex financial data into clear, actionable recommendations.

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and…