IT Support Technician

Position Title

IT Support Technician

Stockley Park

Team Lead

TKO Technology

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company that owns iconic properties including UFC, WWE and P . The company reaches more than 1 billion households in approximately 210 countries and territories and organizes over 500 live events year‑round, attracting more than three million fans. TKO is majority owned by Endeavor Group Holdings, Inc. (NYSE: EDR).

We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C‑Suite and other senior executives through daily operational needs, meeting support and new technology deployments. This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team.

• Monitor the helpdesk system for inbound issues and ensure all issues are logged and documented.
• Provide thoughtful end‑user computing support for diverse business units and different locations.
• Maintain a flexible approach to work schedule with early starts, late finishes and working weekends as rotating patterns, subject to business requirements.
• Adhere to and enforce all information security protocols.
• Perform preliminary server administration and manage network connectivity.
• Help champion, deploy and support new technologies to address business needs.
• Demonstrate excellent communication skills, integrate well at all levels and work independently.
• Remain focused with a professional and flexible attitude while multitasking.
• Maintain complete confidentiality and discretion.
• Participate in moves and changes as they relate to the technology environment.
• Occasional travel and on‑call escalation support.

• Previous experience in a level one IT support role.
• Administer, maintain, and support Microsoft Office productivity suite.
• Microsoft Azure Active Directory and Microsoft O365 administration, including user account administration.
• Remote access and VPN configuration and administration.
• Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms.
• Enterprise level AV administration and support.
• Set up and support mobile devices and desktop telecommunications.

• Strategic thinking:
  Identify and elevate trends for attention.
• Technical knowledge:
  In‑depth understanding, curiosity, and desire to learn about the technical environment.
• Teamwork & communication:
  Exceptional interpersonal skills to engage and support stakeholders at all levels.
• Continuous improvement:
  Understand the needs of the business.

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities.

TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about privacy and information security for TKO employment candidates, please review our privacy policy. For information regarding terms of use for this and other TKO websites, please review our terms of use.