Data Governance Manager

Location:

Uxbridge, Middlesex, United Kingdom

Job Category:
Other

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best‑known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi‑line insurers. Our family of customer‑facing brands includes trusted names like Travel Guard, Cover‑More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long‑awaited holiday, a last‑minute business trip, or an unexpected detour, we deliver in the moments that matter.

In this role you will lead and embed a pragmatic data governance and data protection operating model across Cover‑More Europe, ensuring that data is managed securely, compliantly, and effectively to support business growth and resilience.

• Define and implement a robust data governance framework covering data protection, records management, and lifecycle management
• Establish clear data ownership, accountability, and governance structures across the organisation
• Develop and maintain policies, standards, and procedures aligned to regulatory and business needs
• Lead data protection operations including ROPA, DPIA/DTIA governance, and privacy risk management
• Act as the key operational interface with the external Data Protection Officer (DPO)
• Embed data retention, deletion, and anonymisation practices across systems and processes
• Provide data governance leadership to business change, integration, and transformation initiatives
• Oversee data risk across third‑party and outsourced providers, ensuring compliance and transparency
• Identify, assess, and manage data‑related risks, supporting audit and regulatory requirements
• Deliver clear reporting and assurance to senior stakeholders on governance and data protection matters
• Lead and develop data governance capability across the organisation, including line management of a Data Officer
• Promote a culture of accountability, continuous improvement, and strong data practices

• Strong experience designing and operating data governance frameworks within a regulated environment
• In-depth knowledge of GDPR/UK GDPR and its practical application in business operations
• Hands‑on experience with ROPA, DPIAs/DTIAs, data sharing, and privacy risk management
• Expertise in records management, data retention, deletion, and lifecycle management
• Experience working with Data Protection Officers and regulatory stakeholders
• Proven ability to manage data risk and deliver audit and compliance outcomes
• Experience supporting transformation, integration, or change initiatives
• Strong understanding of third‑party data governance and outsourcing oversight
• Excellent stakeholder engagement, influencing, and communication skills
• Experience leading or developing teams and building organisational capability

We value optimism, caring, togetherness, reliability, results‑orientation, and forward‑thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work‑life balance with the flexibility of 3 days in the office…