Manager Digital Intelligence

The Digital Intelligence Manager is accountable for managing the execution of initiatives within the Digital Intelligence franchisee success platform. The platform exists to help franchisees make faster, smarter decisions using data, technology, analytics, AI, and automation improving realised value across the Franchise network and Corporation.

Reporting to the Director of Digital Intelligence, the Digital Intelligence Manager is accountable for the end-to-end delivery and success of assigned initiatives within the Franchise Growth technology roadmap.

The Manager will translate agreed roadmap priorities into clear initiative charters, requirements, delivery plans and governance, ensuring successful execution across the portfolio. Maintain visibility of milestones, dependencies, risks, decisions, market readiness and benefits realisation, proactively addressing and escalating issues as required. Support the delivery of a scalable, performance-led franchise model by improving data quality and visibility, enabling franchise-ready digital capabilities, and turning trusted data into practical insights that drive decision-making for franchisees and Hertz leadership.

This is a hands‑on project delivery role requiring strong organisation, stakeholder coordination and execution discipline. The Manager will bring together the teams required to deliver each initiative, challenge delays and unclear ownership, and help ensure that new capabilities are successfully launched, adopted and translated into measurable franchise value.

The Digital Intelligence Manager is accountable for managing the execution of initiatives within the Digital Intelligence franchisee success platform. The platform exists to help franchisees make faster, smarter decisions using data, technology, analytics, AI, and automation improving realised value across the Franchise network and Corporation.

Reporting to the Director of Digital Intelligence, the Digital Intelligence Manager is accountable for the end-to-end delivery and success of assigned initiatives within the Franchise Growth technology roadmap.

The Manager will translate agreed roadmap priorities into clear initiative charters, requirements, delivery plans and governance, ensuring successful execution across the portfolio. Maintain visibility of milestones, dependencies, risks, decisions, market readiness and benefits realisation, proactively addressing and escalating issues as required. Support the delivery of a scalable, performance-led franchise model by improving data quality and visibility, enabling franchise-ready digital capabilities, and turning trusted data into practical insights that drive decision-making for franchisees and Hertz leadership.

This is a hands‑on project delivery role requiring strong organisation, stakeholder coordination and execution discipline. The Manager will bring together the teams required to deliver each initiative, challenge delays and unclear ownership, and help ensure that new capabilities are successfully launched, adopted and translated into measurable franchise value.

Platform Leadership & Initiative Ownership:

• Managing the execution of initiatives within the Digital Intelligence franchisee success platform, translating the Franchise Growth strategy into a clear, prioritised, and sequenced multi-year technology roadmap across all brands and regions
• Manage a portfolio of platform initiatives from problem definition and business case through design, delivery, rollout, adoption, and benefits realisation
• Work with Hertz product and development teams to define the global standards and architecture requirements to create a scalable franchise technology and data ecosystem

Tec…