Trade Counter Assistant

We are currently recruiting on behalf of our client for a Trade counter Assistant to join their busy and customer-focused branch team. This is an excellent opportunity for a motivated and personable individual who enjoys working in a fast-paced trade or retail environment and is passionate about delivering outstanding customer service.

The Role

The successful candidate will play a key role in providing knowledgeable, friendly, and dependable service to customers, while supporting branch sales and profitability. Working as part of a collaborative team, you will ensure customer expectations are consistently met - and exceeded.

Key Responsibilities

• Build strong and effective relationships with customers, understanding their requirements and supplying the correct products
• Proactively identify sales opportunities, offering advice and practical solutions
• Maintain a clean, organised, and well-merchandised counter area in line with company standards
• Accurately complete all sales-related paperwork in accordance with company policies
• Liaise with suppliers and other branches/departments as required
• Support the Branch/General Manager and colleagues to ensure smooth and efficient branch operations
• Maintain a tidy and safe working environment in line with Health & Safety guidelines
• Ensure shop stock is clean, clearly labelled, well organised, and report low stock levels to management
• Work in full compliance with company policies and procedures
• Assist with stock-taking and carry out additional duties as required

Key Relationships

• Branch/General Manager
• Assistant Manager
• Customers
• Colleagues
• Suppliers

The Ideal Candidate

• Strong customer service and communication skills
• Sales-focused with the ability to use initiative
• Team-oriented with a proactive attitude
• Organised and attentive to detail
• Committed to maintaining high standards of safety and presentation

If you are enthusiastic, reliable, and looking to develop your career within a supportive and professional environment, we would be delighted to hear from you.

Please submit your CV to apply or contact us for further information.