Temporary Accommodation and Allocations Operations Manager

We are seeking an experienced Temporary Accommodation and Housing Allocations Operations Manager to lead our frontline housing needs services.
You will manage the Homeless Prevention and Housing Allocations teams, ensuring residents receive high-quality housing advice, homelessness prevention support and fair access to housing. The role oversees the housing register, allocations process, and move-on from temporary accommodation, ensuring services are efficient, compliant with legislation and responsive to resident needs.
Working closely with Adult Social Care, Children’s Services and housing partners, you will play a key role in reducing homelessness and improving housing outcomes for residents.

Key Responsibilities
Lead and manage the Homeless Prevention and Housing Allocations teams
Oversee the housing register, allocations and homelessness case management
Ensure compliance with Housing Act 1996 (Parts VI & VII)
Support residents into sustainable housing solutions and reduce reliance on temporary accommodation
Develop partnerships with private landlords, housing providers and support agencies
Monitor performance, manage complex cases and drive service improvement
Provide advice and reports to senior leaders and elected members

About You

You will have:

Strong experience in housing needs, homelessness prevention,allocations and temporary accommodation services
Knowledge of housing legislation and statutory homelessness duties
Proven leadership and team management skills
Experience managing complex cases and working with partner agencies
A commitment to delivering resident-focused housing services

If you have the relevant skills then please apply today