Lead Order Fulfillment

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in‑house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement‑free place to shop for anyone at any point on their cannabis journey.

Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEED™ initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If you’re interested in joining our mission, click the below links to join our team today!

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

Monday to Friday, 6:00am – 2:30pm

The Lead Order Fulfillment Agent works with our Order Fulfillment team to ensure all orders are properly accounted for in our statewide seed‑to‑sale tracking system and our internal sales portal. This individual reports into our Order Fulfillment Manager and ensures all incoming and outgoing orders are tracked appropriately and any discrepancies are followed up appropriately.

• Serves as a role model and resource for production staff concerning products and services, policies and procedures, industry news, and changes in regulations.
• Creates and updates manifests for outgoing deliveries.
• Reviews manifests for incoming products and follows up with any concerns or questions.
• Completes all required company and/or state‑required paperwork in an organized and timely manner.
• Works with the Order Fulfillment Manager and other stakeholders to resolve any discrepancies or inaccuracies in data.
• Coordinates with the management team to ensure that accurate information and documentation is provided.
• Ensures compliance with all state and local cannabis laws and regulations.
• Coordinates inventory‑tracking procedures with the Order Fulfillment Manager.
• Assists employees in properly documenting all required information throughout all procedures.
• Assists when needed with onboarding, training, and integration of new hires, and coordinates with Order Fulfillment Manager and other needed production personnel in the process.
• Accurately reflects cannabis and non‑cannabis inventory within Cresco’s and the state’s inventory tracking systems.
• Performs compliance checks on finished goods within the department, including label verification.
• Maintains a continuous state of alertness to ensure the highest standards of safety for fellow employees, products, and the facility.

• Demonstrated experience training, leading and/or mentoring junior staff or new hires preferred.
• Must have at least 1 year (2–3 years preferable) of hands‑on experience in a factory, production or manufacturing fast‑paced environment with measurable goals and working standards.
• Strong proficiency working within MS Excel and other MS Office products.
• Prior experience with point‑of‑sale applications, preferred.
• Knowledge of medical cannabis law, medicinal benefits, and professional cannabis exposure,…