Public Safety Dispatcher

Position: Public Safety Dispatcher I

The City of Vacaville - A beautiful place to live, a great place to work!

With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.

Contribute to our vibrant community and join our team!

Please see our Police Department recruitment website for more information!

The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.

The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.

Public Safety Dispatcher I Salary Range: $78,238.73 - $95,099.40/annually

Working for the City of Vacaville comes with an excellent benefits package, including:

• Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
• Vision and Dental Insurancemonthly premiums covered 100% by the City
• Holiday Pay at 5.38% of base salary
• Tuition reimbursement up to a maximum of $2,000 per fiscal year
• California Peace Officers Standards and Training (POST) – Intermediate Certificate Pay - $2,999 per year
• California Peace Officers Standards and Training (POST) – Advanced Certificate Pay - $6,000 per year
• California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account

See our generousBenefits Summarypage for more detailed information.
For a complete job description, visit our website atwww.cityofvacaville.govThe Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:

• Receiving and responding to both routine and emergency calls
• Evaluating requests to determine priority level and type of response required
• Determining the location and nature of emergency and non-emergency calls for service
• Referring callers to the appropriate agency or resource
• Providing general information to the public
• Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases
• Dispatching and coordinating responses for multiple units simultaneously
• Operating a multi-channel radio console supporting Police, Fire and other emergency services

EDUCATION AND EXPERIENCE
- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education: High school diploma or equivalent.

Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable.

License or Certificate:
A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test)T-score of 50 or above is highly desirable.

Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency.…