Stylist

Overview

We are the future of beauty services. Be part of the transformation.

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry leaders share their expertise to build authentic community and a real sense of belonging while plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support, increasing levels of investment, and personal empowerment and growth opportunities within a company of unwavering strength and stability.

The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

(Essential Functions) The Stylist champions Ulta Beauty’s mission, vision, and values by performing the following duties and responsibilities (as well as other projects/duties as assigned):

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Demonstrate business acumen with understanding of business drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Develop partnerships with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional peer and brand partner relationships to collaboratively deliver exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and Ulta Beauty app, with guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings to enable continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures; comply with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the EM to ensure guest readiness.
• Maintain store operational standards, including cleanliness of salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Previous relevant salon experience is preferred.

• Proficiency with latest salon techniques for cutting, coloring, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or the ability to develop skills across service categories.
• Proficiency with equipment and chemicals used in technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.

• Work a flexible schedule including days, evenings, weekends, and holidays.

• Frequent mobility during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift.
• Ability to stand for long periods.
• Continuous and/or frequent coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential…