Sales Supervisor

The Sales Supervisor supports store management with day-to-day operations at the Marc Jacobs Vacaville Premium Outlets store. This role drives sales, delivers an exceptional customer experience, and coaches and develops the team while helping maintain store standards.

• Achieve or exceed individual and store sales goals and commercial KPIs.
• Lead the sales floor to provide elevated customer experiences and build lasting client relationships.
• Share styling expertise, seasonal trends, product knowledge, and brand knowledge with clients.
• Initiate client outreach and follow up on sales, events, and inquiries.
• Support store opening and closing procedures and keep the sales floor and stockroom organized.
• Partner with management to implement policies, procedures, and company initiatives.

• At least 3 years of experience in retail, sales, or a related customer service role.
• Prior leadership experience is strongly preferred.
• Experience generating sales and building client relationships.
• Strong communication, organization, follow-up, and time management skills.
• Computer skills, including experience with POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.