ESA Plumbing Technician

Job Title:

ESA Plumbing Technician Department: CES Integrated

Reports To:

Plumbing Manager

Location:

3333 Vaca Valley Parkway, Suite 300, Vacaville, CA 95688

Status:
Full-Time – 40 hours per weekFLSA Status:
Non-Exempt

Job Summary:

The Plumbing Technician installs, services, and maintains plumbing systems for customers enrolled in the Energy Savings Assistance (ESA) Program, Whole Home Pilot projects, and other energy efficiency initiatives. The Technician ensures all work is performed safely, efficiently, and in compliance with program guidelines and local codes.

Primary Responsibilities:

Project Preparation Review customer work order and project scope prior to arrival.

Verify necessary tools, parts, and materials are available.

Confirm customer appointment and access instructions.

Installation & Service Perform plumbing installations, repairs, and maintenance per program specifications.

Install energy-efficient fixtures, water heaters, pipes, and other plumbing equipment.

Troubleshoot and repair plumbing issues to ensure safe, functional, and efficient systems.

Program Compliance Follow ESA, Whole Home Pilot, and other program requirements.

Ensure all work meets safety protocols, local code regulations, and program standards.

Document all work accurately using program forms, digital logs, or reporting systems.

Customer Interaction Communicate clearly and professionally with customers.

Educate customers on system operation, water conservation, and energy-saving practices.

Address questions or concerns promptly and professionally.

Reporting & Documentation Complete required inspection reports, work orders, and program forms accurately.

Submit documentation to the Project Manager or Supervisor promptly.

Report any project issues, delays, or additional customer needs immediately.

Equipment & Vehicle Management Maintain tools, equipment, and vehicle in clean and safe condition.

Ensure proper handling, storage, and transport of plumbing materials and equipment.

Other Duties as Assigned Assist with additional programs or projects as assigned.

Support team members with program implementation, field troubleshooting, or emergency repairs when needed.

Education Must have a high school diploma or GED Working Conditions Field-based work performed at residential properties throughout assigned regions

Frequent exposure to outdoor weather, dust, heat, and confined spaces

May require working in attics, crawlspaces, and rooftops

Use of hand and power tools requiredPPE provided and required for safety compliance

Physical Requirements Frequent lifting, pushing, and pulling of up to 75 pounds

Prolonged standing, kneeling, climbing, and reaching

Ability to operate tools and equipment safely and effectively

Visual and manual dexterity are necessary for equipment inspections and repairs

Must be able to work in tight or elevated spaces as needed

Must have three to five years of prior experience as a plumber

General knowledge of plumbing systems

Ability to pass drug and background check

Valid driver’s license

General knowledge of hand tools and power tools

Ability to work as a team and or individually

Positive attitude

Willingness to learn

Customer service skills

Ability to work independently and manage time effectively to meet deadlines.

Excellent attention to detail and a commitment to delivering high-quality work.

Strong communication skills to collaborate with team members, residents, and property management.

Physical stamina and the ability to perform tasks that may involve lifting, bending, and standing for extended periods.

Ability to lift 50 pounds in a safe manner on a regular basis.