Residential Community & Lifestyle Coordinator

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* About the role:

** This individual has the delight of welcoming our residents home each day, ensuring that they are taken care of with every step; from the safety and security of the building to the personal connection offered with each conversation. The ability to establish a strong rapport, the warmth of a friendly smile, and the drive to go above and beyond, anticipating and adapting to the needs and inquiries of our homeowners will carry great weight in the success of this candidate.

Handles all resident interactions with the highest level of hospitality and professionalism – accommodating special requests whenever possible; resolves resident complaints; assists residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc. Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence practices.
Assists other Residential team members, including Management, Public Area Assistants and Resident Service Attendants, with responsibilities and duties in their absence or due to heavy volume periods Perform other tasks or projects as assigned by the Residences Management team  Previous Residential Services experience preferred, especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language;

ability to communicate in Spanish strongly preferred.

Good computer skill with an ability to use a variety of software  Strong attention to detail and problem-solving skills
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* What we offer:

** 401k participation with company matching program  Competitive Benefits:
Medical, Dental and Life Insurance  A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of
-the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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