PBX - Telephone Operator

Summary

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open‑air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone.

Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski‑in/ski‑out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. The starting rate of pay for this position is $17.50/hour.

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on‑site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & complimentary hotel room nights
• Medical, Dental, Vision Insurance – (Full‑time colleagues after 30 days)
• Flexible Spending Account (Full‑time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full‑time & Part‑time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Annual season ski pass bonus

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents:
In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

This application window is anticipated to be open at a maximum of 30 days from December 4th, 2025 – January 4th, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit  to apply.

Entry level

Part‑time

Other

Hospitality

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