Maintenance Technician at Lion Square Lodge

Maintenance Technician at Lion Square Lodge Company Overview

We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we’ve grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn’t just our advanced technology or high property standards, but our culture of doing things the right way, building trust and supporting each other as a team.

As a Maintenance Technician, you will travel between multiple vacation rental properties daily, performing general repairs, preventative maintenance, and troubleshooting issues such as appliances, HVAC, plumbing and Wi‑Fi to ensure guests and owners have exceptional experiences. The role involves coordinating with third‑party vendors, participating in on‑call coverage for urgent issues, and maintaining company standards for guest satisfaction and efficiency. It’s ideal for someone who enjoys variety, problem‑solving and takes pride in keeping properties in top condition while providing excellent customer service.

• $22 – $23 per hour. Pay varies based on skill, experience, education and/or location.

• Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market.
• Ensure our homes are well maintained with general repairs, preventative maintenance and inspections.
• Respond to guest issues regarding maintenance, including appliance troubleshooting, cable/Wi‑Fi, basic HVAC repair and light plumbing.
• Coordinate completion of owner‑approved maintenance through creation and delegation of maintenance and housekeeping tickets.
• Negotiate and maintain working relationships with third‑party vendors.
• Meet and maintain company standards and metrics such as guest or owner satisfaction, accuracy, efficiency and annual cost.
• Be part of an on‑call coverage rotation within the maintenance team to address urgent issues.
• Establish and maintain open and regular communication and collaborative relationships with team members and management.
• Be available and willing to assist colleagues and management team, providing cross‑coverage in other roles as needed.
• Maintain hot tubs as needed – on‑site training is provided.
• Collect and remove trash and debris.
• Ensure follow‑through on assigned maintenance tasks using in‑house assignment systems and respond to time‑sensitive needs.
• Coordinate with third‑party service providers.
• Perform other duties as assigned, as each day is different in hospitality.

• Experience in hotel, hospitality, vacation or similar industry preferred.
• Minimum 2 years basic property maintenance experience preferred.
• Working knowledge of appliance repair, electrical systems, plumbing repair, HVAC repair, paint and carpentry.
• Tech‑savvy with experience using mobile apps, tablets and various software platforms.
• Excellent time‑management skills with ability to change activity frequently and cope with interruptions.
• Highly responsive and reliable.
• Reliable personal transportation essential due to frequent travel between worksites.
• Dependable and prepared – show up on time and ready to go.
• Self‑motivated and able to work independently while contributing positively to a collaborative team.
• Comfortable communicating with people – online and in person – and sharing information clearly, thoughtfully and positively representing the company.

• Work may take place indoors or outdoors, under varying weather conditions at private homes, resorts, offices and laundry facilities.
• Schedules may include early mornings, evenings, weekends and holidays. Flexibility required.
• Reliable transportation required.
• Regular travel within local or regional market.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching) and lift up to 50 lbs without assistance.

• Health/dental/vision insurance based on hours worked.
• Employer‑Sponsored & Voluntary Supplemental Benefits based on hours worked.
• 401(k) retirement savings plan with immediate 100%…