IT Field Technician, Part time

$33.71 – $52.68/hour + $2/hour Spanish Bilingual Incentive

IT Field Technician I – IV

IT Director

Non-Exempt, Part-time, Temporary, 3-6 months

Must possess a valid Colorado driver’s license and be insured under Town standard and background records check.

November 13, 2026, or until filled.

Nestled in the heart of the Colorado Rockies, the Town of Eagle is a vibrant, forward-thinking community where innovation meets community spirit. We’re looking for motivated, customer-focused Part time, IT Field Technician to help connect our community through cutting‑on broadband and technology services.

Whether you’re just starting your career or bring years of technical experience, this is an exciting opportunity to work both in the field and behind the scenes, solving problems, installing technology, bring reliable broadband and technology services to homes and businesses and making a direct impact on the people and businesses we serve.

As a Part time, IT Field Technician, you’ll be a key member of the Town’s Broadband and Technology team, providing hands‑on installations, technical support, and exceptional customer service.

Responsibilities include:

• Installing, configuring, and maintaining broadband and IT equipment, including antennas, workstations, AV systems, and digital signage.
• Performing residential broadband installations and supporting outdoor network infrastructure, including occasional tower work.
• Troubleshoot, diagnose, and resolve technology and broadband system issues using root cause analysis to ensure reliable service delivery.
• Assisting with underground conduit supervision and related outdoor technical work.
• Assisting with hardware deployment, inventory management, and infrastructure projects.
• Delivering outstanding customer service as a primary point of contact for broadband customers.
• Ability to model Town of Eagle staff values of integrity, respect, commitment, responsibility, collaboration, and leadership.
• Maintain a safe, professional, and customer‑focused work environment by demonstrating the Town’s values and adhering to all applicable policies, procedures, and safety standards.

We’re seeking dependable, hardworking team members who enjoy working with technology and helping others.

• Experience in IT, telecommunications, broadband, AV, construction, or related technical fields.
• Customer service or technical support experience.
• Technical training, certifications, or relevant education preferred but not required.
• Proficiency with Microsoft 365.
• Familiarity with and low‑voltage wiring helpful
• Strong communication, troubleshooting, and time‑management skills.
• Ability to work both indoors and outdoors in varied weather conditions.
• Ability to function and make good decisions in the absence of a supervisor.
• Ability to work productively on multiple projects and meet project goals and deadlines.
• Ability to apply logic and critical thinking skills to solve problems.
• Supports and champions building and sustaining a culture focused on continuous improvement.
• Fosters innovative ideas and streamlines operations to provide meaningful value for customers and the community.
• Proficiency in English (reading, writing, speaking, and comprehending)
• Spanish bilingual skills are a plus.

Final placement and compensation are based on qualifications and experience.

• IT Field Technician I | $33.71-$40.46/hr. (0-2 years of related experience)
• IT Field Technician II | $36.33-$44.50/hr. (2-4 years of related experience)
• IT Field Technician III | $40.50-$50.00/hr. (4-6 years of related experience)
• IT Field…