Director of Facilities and Wireless Operations

Overview

Position Title:

Director of Facilities and Wireless Operations

Reports To:

Chief Executive Officer

Department:
Facilities/Wireless Operations

FLSA Status:
Exempt

General Summary

Oversees the operations and strategic development of the wireless division and facilities maintenance department. Manages procurement of goods and services required for company operations, prepares and administers contracts for lease space, co-locate and tower agreements, and ensures compliance with all regulatory and government requirements. Oversees planning and execution of new construction and network upgrades.

• Ensures the wireless network operates with high quality and reliability.
• Manages all contracts related to wireless network operations and maintains vendor and switching partner relationships.
• Recommends and plans new network infrastructure based on demand and funding mechanisms.
• Provides project management for various initiatives, including large capital developments.
• Ensures FCC license requirements are consistently met.
• Oversees access to up-to-date wireless handsets, devices, and services through testing and vendor management.
• Supervises wireless support staff members.
• Maintains reliable off-grid power systems.
• Supervises Purchasing and Facilities Manager; oversees procurement activities and repair/return processes for equipment.
• Manages all lease, co-locate, and tower agreements in coordination with the Purchasing and Facilities Manager.
• Oversees company vehicle fleet management, including maintenance, procurement, and disposal.
• Manages maintenance of all buildings, grounds, structures, and wireless infrastructure. Conducts site visits to ensure operations and security.
• Prepares and manages departmental budgets and compares budgeted versus actual expenses.
• Coordinates audits and ensures compliance in purchasing, inventory control, and facility operations.
• Ensures emergency response preparedness for facilities and purchasing functions.
• Ensures timely completion and closure of work orders and maintains accurate records.
• Researchers new communications devices and services for operational improvement.
• Develops and maintains strong working relationships across departments.
• Performs additional duties as assigned by executive management.

• Knowledge of RUS specifications, NEC and NESC codes.
• Familiarity with purchasing processes, materials, and services supporting construction and maintenance.
• Knowledge of vehicle maintenance requirements.
• Understanding of wireless spectrum, transmission principles, and cellular telecommunications systems.
• Familiarity with microwave transport equipment, antenna systems, and AC/DC power systems.
• Knowledge of company policies, management practices, and applicable federal/state regulations.
• Proficiency in Microsoft Office and various office software and systems.
• Strong oral and written communication skills.
• Ability to assess facility integrity, identify maintenance needs, and manage vendor relationships.
• Strong organizational and prioritization skills with the ability to multitask.
• Ability to conduct site reviews in varied environmental conditions.
• Skilled in contract and lease negotiation.
• Valid driver’s license required.
• Strong decision-making and leadership capabilities to foster a team-oriented environment.

High school diploma or equivalent required, with at least five years of progressive experience in facilities management, wireless communications management, or a combination of both. Equivalent combinations of college education and relevant experience may also be accepted.

• Vision:
  Ability to read computer screens and reports.
• Hearing:
  Ability to communicate effectively with employees and industry contacts.
• Standing/Walking:
  Regularly required.
• Climbing/Stooping/Kneeling:
  Occasionally required.
• Lifting/Pulling/Pushing:
  Must be able to lift and transport up to 50 lbs.
• Touching/Grasping/Feeling:
  Must be able to type, write, and operate communication devices.

Primarily office-based with occasional exposure to outdoor environments, including dust, dirt, heat, cold, or noise, depending on site visits and facility inspections.

This description outlines the general nature and level of work expected. It is not an exhaustive list of responsibilities and may change at the employer’s discretion.