Records Technician

• Answers telephone and greets citizens; provides information and assistance; prints requested reports; receives open records and other requests; accepts payments.
• Works the front desk to assist, or in absence of, the front desk clerk. May have to adjust schedule to assist in covering weekends, holidays, and nights.
• Enters citations traffic, city ordinance and animal control citations.
• Enters, clears, and reviews information in the GCIC and NCIC databases.
• Performs GCIC/NCIC validations.
• Performs probation warrant entry.
• Runs criminal and driver histories through GCIC/NCIC.
• Prepares a variety of regular and special reports to include monthly reports.
• Maintains, updates, scans, and files reports, records and other data.
• Performs all other duties as assigned.

• Excellent customer service skills and communication skills.
• Strong attention to detail in all tasks performed.
• Problem solving skills.
• Knowledge of City and departmental policies and procedures.
• Knowledge of computers and software applications (with training).
• Knowledge of GCIC and NCIC guidelines.
• Knowledge of open records laws.
• Skill in prioritizing and organizing work.
• Skills in use of computers, copier, facsimile machine, and scanners.
• Skill in oral and written communications.

$17.25/hour