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Help Desk Analyst — Frontline IT Support; Healthcare

Job in Valdosta, Lowndes County, Georgia, 31601, USA
Listing for: SGMC Health
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Analyst I — Frontline IT Support (Healthcare)

The Help Desk Analyst I at SGMC Health serves as the frontline contact for all information systems incidents and service requests, including EPIC EMR and enterprise applications. You will work within the Help Desk/NOC, coordinating Tier 1 support and ensuring reliable operations in a healthcare setting where system availability impacts patient care.

We seek candidates with 1–2 years in IT support, strong communication, and a CompTIA A+ certification or willingness to obtain it within 6 months.

We are currently recruiting a Help Desk Analyst I — Frontline IT Support (Healthcare) for our team in Valdosta, GA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Help Desk Analyst I — Frontline IT Support (Healthcare) role at SGMC Health, based in Valdosta, GA, United States.

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