Electrical Service Technician

The Electrical Service Technician at Freeman Electrical Contractors runs residential and commercial service calls from start to finish: diagnosing the problem, explaining the repair and its up-front price to the customer, completing the work safely and to code, and leaving every home and business confident in the Freeman name.

ABOUT FREEMAN ELECTRICAL CONTRACTORS, INC.

Freeman Electrical Contractors, Inc. is a Valdosta, Georgia electrical contractor that has provided residential, commercial, and industrial electrical service since 1999. Licensed in Georgia, Florida, Alabama, and South Carolina, Freeman serves homeowners and businesses in Valdosta, Lake Park, Hahira, Adel, Nashville, Quitman, Thomasville, and Tallahassee, and builds restaurant and retail projects across the region for nationally recognized brands. Freeman's service promise is simple: professional, reliable, background-checked technicians who treat every customer and property with respect, flat-rate up-front pricing with no surprise bills, and a warranty behind every job.

SUCCESS LOOKS LIKE

• Customers get a clear diagnosis and an up-front price before work starts, callbacks are rare, and reviews mention this technician by name because the job was fixed right the first time.
• Every job is completed safely and to code, documented in the work order before the technician leaves the site, and the service vehicle stays stocked, clean, and ready for the next call.
• The Service Manager can send this technician to any residential or commercial call without a second thought, and they have become a go-to resource who helps newer technicians grow.

OBJECTIVES

• Respond to residential and commercial electrical service calls across Freeman's South Georgia and Tallahassee service area.
• Diagnose electrical problems and determine the right repair, troubleshooting circuits, panels, breakers, outlets, lighting, switches, and related systems.
• Perform electrical repairs, replacements, upgrades, and installations, including lighting fixtures, receptacles, switches, disconnects, panels, and related equipment.
• Service commercial customers' interior and exterior lighting and electrical signage.
• Perform electrical inspections and identify code and safety issues.
• Read and interpret electrical plans, diagrams, and schematics.
• Use electrical testing and diagnostic equipment safely and effectively.
• Explain problems, options, and Freeman's flat-rate pricing clearly to customers so they can make a confident decision before work begins.
• Complete service work efficiently while holding a high standard of workmanship.
• Document work performed, materials used, and customer recommendations accurately on every call.
• Follow company safety procedures and all applicable local, state, and national electrical codes.
• Maintain tools, equipment, and the company vehicle in clean, organized, good working condition.
• Represent Freeman professionally with customers, coworkers, general contractors, and other personnel.

COMPETENCIES

• Electrical troubleshooting: Works through a problem methodically, uses meters and testers to prove the cause, and fixes the root issue rather than the symptom.
• Code and safety knowledge: Knows the NEC and local requirements, recognizes hazardous conditions on sight, and never cuts corners on safety.
• Customer communication: Explains technical problems in plain language, presents options and pricing honestly, and earns the customer's trust.
• Independent judgment: Manages a day of service calls without supervision and knows when to call the Service Manager for support.
• Quality and attention to detail: Takes pride in clean, correct work and accurate paperwork, and leaves every work area cleaner than it was found.
• Professionalism and dependability: Shows up on time, looks and acts the part in customers' homes and businesses, and follows through on every commitment.

EDUCATION AND EXPERIENCE

• Proven experience as an electrical service technician or electrician, with strong residential troubleshooting and repair skills, required; commercial service experience preferred.
• Working knowledge of electrical systems, equipment, and applicable codes, and the ability to read plans, diagrams, and schematics, required.
• Ability to use hand tools, power tools, meters, and electrical testing equipment safely, required.
• Experience with panels, service upgrades, generators, lighting, and code corrections preferred.
• Experience using service-management or electronic work-order software preferred.
• Valid driver's license and acceptable driving…