Transit Schedular

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Full Time Valdosta, GA, US

17 days ago Requisition

Salary Range: $18.00 To $22.00 Hourly

Transit Scheduler

Operations | Location Varies | Full-Time | Non-Exempt

Reports To

Operations Manager / Dispatch Supervisor

Team Size

Individual contributor; coordinates directly with drivers, dispatch, and maintenance staff

Travel

Minimal; primarily on-site at the scheduling/dispatch office

FLSA Status

Non-Exempt (hourly)

Pay

Hourly, commensurate with experience ($18.00-$22.00 hourly rate)

Resource Management Systems, Inc. (RMS) provides public transportation services under Georgia Department of Transportation (GDOT) and Federal Transit Administration (FTA) guidelines. RMS partners with public transit systems to deliver safe, reliable, and on-time transportation to the communities it serves, supported by strong operational standards and a commitment to compliance and customer service.

The Transit Scheduler is responsible for coordinating and scheduling daily transportation services for a public transit system operating under GDOT and FTA guidelines. This position ensures efficient route scheduling, driver assignments, vehicle utilization, and customer service support while maintaining compliance with company policies, safety standards, and operational requirements. The Scheduler serves as a critical communication link between dispatch, drivers, management, maintenance, and passengers to ensure safe, reliable, and on-time transportation services.

Scheduling & Route Coordination

• Schedule daily transit routes, driver assignments, and vehicle utilization based on operational needs.
• Coordinate trip requests, route modifications, cancellations, and schedule adjustments.
• Monitor route coverage to ensure efficiency and compliance with service standards.
• Assist with same-day trip scheduling and urgent transportation requests.
• Utilize routing and scheduling software systems to manage daily operations.

Driver & Vehicle Coordination

• Communicate with drivers regarding manifests, route changes, delays, breakdowns, and emergencies.
• Verify driver availability, licensing requirements, and compliance status prior to assignment.
• Coordinate with maintenance personnel regarding vehicle availability and out-of-service units.
• Monitor staffing levels and notify management of scheduling shortages or operational concerns.

Records & Compliance

• Maintain accurate scheduling records, manifests, driver logs, and operational documentation.
• Ensure compliance with GDOT, FTA, ADA, DOT, and company operational requirements.
• Perform additional administrative and operational duties as assigned.

Required

• High school diploma or GED.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office and transportation scheduling software.

Preferred

• Previous dispatching, scheduling, transportation, logistics, or customer service experience.
• Experience in public transit, NEMT, or transportation operations.

• Knowledge of public transit operations and scheduling practices.
• Understanding of ADA transportation requirements and passenger service standards.
• Strong attention to detail and data accuracy.
• Ability to communicate professionally with drivers, passengers, and management.
• Ability to work independently and as part of a team.

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Semi-monthly pay.
• Opportunities for growth within a stable public-transit operation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Activity

Frequency

Notes

At a desk, working on a computer

Standing / Walking

Rarely

Moving within the scheduling/dispatch office

Reaching / Pulling

Rarely

Filing and workstation setup

Repetitive Motion

Frequently

Keyboarding, data entry, and phone/radio use

Vision

Hearing

Phone, radio, and in-person communication

This position operates in a transportation operations environment with frequent communication by telephone, routing systems, and other computer systems. The role may involve…