Dental Assistant

Dental Assistant – Western Dental & Orthodontics

Patient care is your #1 priority. As a Dental Assistant at Western Dental, you will support the doctor with patient procedures, improve the patient experience, and help maintain excellent patient service and integrity within the organization.

• Provide exceptional customer service and chair-side manner, making the patient the #1 priority.
• Be present, engaged, and ready to work at all assigned shift times.
• Take direction from the doctor and/or hygienists, assist with all dental procedures, and anticipate their needs.
• Take, develop, and mount accurate, high-quality radiographs.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, and transcribe the doctor’s notes.
• Clean, sterilize, and prepare the equipment and operatory per the organization’s procedures and guidelines before each patient appointment.
• Perform efficient and accurate procedures to maintain the schedule and patient flow.
• Educate patients and address their questions and/or concerns.
• Demonstrate good teamwork to deliver an extraordinary experience for every patient.
• Partner with doctors, hygienists, Operations Leaders, and support staff to maintain excellent patient service and integrity within the organization.
• Assist the front office staff in scheduling patients’ follow‑up visits and tracking lab cases.
• When assigned by the Operations Leader, monitor dental supplies and order using the approved formulary.
• Promote and market Sonrava supported practice services and retail products.
• Complete checklists as assigned and participate in daily huddles to ensure smooth daily operations.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP federal regulations.
• Complete all Learning Management System requirements.

• Minimum of high school diploma or equivalent.
• Current radiography certification.
• Dental Assistant certification as required by state, or ability to become certified.
• Current CPR certification preferred.
• Certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
• Annual OSHA, HIPAA, and Infection Control training maintenance.

• Experience in a professional environment with direct patient contact preferred.
• Excellent positive attitude and customer service skills.
• Professionalism and integrity in all aspects of the job.
• Exceptional interpersonal and relationship building skills, including conflict resolution.
• Strong organization, planning, and analytical skills.
• Ability to multi‑task and remain calm in a rapidly changing environment.
• Computer proficiency and ability to learn new programs as required.

• Overtime required as approved by Operations Leader.
• Travel as needed for training and to perform job functions.
• Safety procedures and personal protective equipment required to minimize risks from radiographs and blood‑borne pathogens.
• Potential for prolonged sitting and standing.

Associate

Full‑time

Health Care Provider