Stylist

Overview

We consider applications for this position on an ongoing basis.

General Summary & Scope
The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

• Performance - The Stylist conducts hair services including design, haircuts, color, texture, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals and productivity for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty, and retail shrink as set by Ulta Beauty.
• Demonstrate business acumen with understanding of business drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• People - Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Collaborate with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional relationships with peers and brand partners to deliver exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings for ongoing professional development.

• Process - Follow Ulta Beauty policies, procedures, and standards; comply with safety, sanitation, and infection control procedures and state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to schedule return services and events.
• Communicate supply needs to the EM to ensure guest readiness at all times.
• Maintain store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
• Adhere to the Ulta Beauty dress code and protect company assets by following loss prevention best practices.
• Execute other operational tasks as directed.

• Job Qualifications
• Education - Cosmetology license
• Experience - Previous relevant salon experience is preferred.
• Skills - Proficiency with latest salon techniques for hair cutting, color, styling, treatments, extensions, makeup, and ear piercing (where applicable); proficiency with equipment and chemicals; ability to demonstrate and sell pro hair care and makeup products; strong communication; ability to work independently and as part of a team; ability to build and maintain strong customer relationships.
• Special Position Requirements - Flexible schedule including days, evenings, weekends, and holidays.

• Working Conditions - Frequent mobility; lifting up to 10 lbs; standing for long periods; bending, reaching, and crouching; ability to coordinate and manipulate objects during shift.

If an associate has a disability, the Company will engage in the interactive process to determine reasonable accommodations for essential job functions.

The pay range for this position is $18.00 per hour with the potential to earn additional services pay under the Company’s Services Compensation Plan. Exact pay will be based on factors including but…