Service & Delivery Tech

Service & Delivery Technician I

Join to apply for the Service & Delivery Technician I role at Safeway
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Salary: $19.68 to $25.58 per hour. $1000 signing bonus.

Location:

Northern California, with emphasis on Bay Area. Travel up to 25% of time, including overnight stays.

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

We support our stores with 22 distribution centers and 19 manufacturing plants and operate over 2,200 stores in 34 states, including Safeway, Vons, Jewel-Osco, Shaw’s, Acme, and many more.

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

As a Service & Delivery Technician I, you will support stores throughout Northern California, particularly the Bay Area, helping with IT deployments, remodel projects, and hardware installations. You may be required to travel to stores, sometimes overnight.

• Support standard hardware platforms and systems installed throughout Safeway retail stores and district offices.
• Installation of new hardware and software components such as desktops, iPads, servers, UPS battery backups, self-checkouts, printers, scanner scales, counter scales, and network equipment.
• Maintain equipment inventory controls and policies.
• Travel to store locations for installations, including overnight stays when required.
• Schedule installations according to deployment needs, including overnight assignments.

• High school graduate; AA/AS/BA/BS preferred or 1+ year technical/training/hardware certifications.
• 1+ years retail business experience preferred.
• 1+ years experience with retail store systems, technology systems, and hardware.
• 1+ years installation and configuration of desktop and peripheral technology.
• Excellent telephone, customer service, and problem‑solving skills.
• Excellent communication and interpersonal skills, capable of presenting technical information clearly.
• Working knowledge of IT hardware, installation models, Windows, MS Office, and related applications.
• Knowledge of iOS and Android.
• Self‑checkout experience preferred.
• Ability to follow written or verbal instructions, define problems, collect data and draw conclusions.
• Ability to work independently and collaborate in a matrixed organization.
• Strong aptitude for learning beyond formal training to deliver quality products under minimal supervision.
• Understanding of how hardware/software systems inter‑relate.
• Must be able to lift up to 50 pounds and handle equipment installation tasks.
• Good safe driving record and valid vehicle required.
• Solid mechanical skills.
• Flexibility to work day, evening, and overnight shifts; primarily M‑F but may work Sunday evenings.
• Strong sense of urgency, business ethics, dependability and follow through.

$19.68 to $25.58 per hour, starting rates vary by location, experience, and qualifications. Flexibility for exceptional candidates.

Our 290,000 associates are passionate about great service and building lasting relationships. We focus on innovation to enhance digital and product offerings, making it easy for customers to get what they need wherever they are.

This company is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or any other basis prohibited by law. Consistent with applicable state and local law, the company will consider qualified applicants with arrest and conviction records. We endeavor to make this site accessible to all users.

If you need assistance with the application process, contact us at 1‑888‑255‑2269, option #4.

• Entry level

• Full‑time

• Information Technology

• Retail