Director Of Patient Access

Overview

Director of Patient Access – Valley City & Lisbon, ND. Full‑time leadership role overseeing registration and financial clearance operations across two critical access hospitals. Split travel 50/50 between sites 45 miles apart.

• Lead registration processes, including pre‑service and point‑of‑service financial clearance activities.
• Manage operational metrics to meet Service Level Agreements and budgetary goals.
• Oversee staffing activities: hiring, training, scheduling, and performance management.
• Develop and implement action plans for process improvements and long‑term strategies.
• Foster staff engagement and mentor supervisors to support growth and retention.
• Communicate proactively with leadership and provide solutions for operational challenges.
• Ensure compliance with hospital policies, regulatory requirements, and revenue cycle standards.

• 3–5 years of healthcare supervisory experience (physician practice experience accepted).
• Knowledge of relationships between admitting, clinical, financial, and clearance activities;
  Revenue Cycle Management and regulatory guidelines.
• Strong leadership and organizational abilities; excellent interpersonal and communication skills.
• Ability to manage multiple priorities and drive operational metrics.
• High School Diploma required; college degree preferred.

• Familiarity with healthcare information systems.
• Experience in budget/cost management and strategic planning.

• Competitive salary $75,000–$85,000 per year.
• Medical, dental, vision, disability, life, and business travel insurance.
• Manager Time Off – 20 days per year; 10 paid holidays.
• 401(k) with up to 6% employer match.
• Health savings accounts and flexible spending accounts.
• Employee Assistance program, employee discount program, voluntary benefits (pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance).

Position anticipated to close on Jan 30, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.