Commercial Parts Pro Store
Listed on 2026-01-01
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Management
Operations Manager, Retail & Store Manager
Job Overview
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth via customer retention and growth. Partners with GM to manage team members. Requires expert knowledge of automotive systems and parts, sourcing ability, driver direction, full-time.
Primary Responsibilities- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day-to-day supervisory support for team members
- Collaborate with GM on coaching and developmental needs for team members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- Ase P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
Job Skills Necessary for Success as a Commercial Parts Pro
- Working knowledge of automotive systems and diagnostic ability; internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, divide; use whole numbers, fractions, decimals, and all units of measure
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
- Ability to work an assortment of days, evenings, and weekends as needed
A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
EducationHigh school diploma or general education degree (GED).
Certificates, Licenses, RegistrationsAse Certification Preferred, but not required.
Physical DemandsPredominantly walking/standing. Required to talk, hear, use hands and fingers; reach; climb; stoop, kneel, crouch, crawl. Lift/move up to 50 lbs frequently, sometimes 100 lbs. Requires close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work EnvironmentUsually working inside; occasionally outside with weather exposure. Exposure to moving mechanical parts, high precarious places, toxic chemicals, electrical shock, explosives, vibration. Noise moderate.
Commission EligibilityPosition is eligible for sales commission based on individual or store performance.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionSales and Business Development
IndustriesMotor Vehicle Manufacturing and Retail
Equal Opportunity StatementWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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