Technical Sales Specialist & Inventory Coordinator

What SMS Does

SMS group is the leading partner in the world of metals. SMS group Inc. in Valparaiso, IN is part of a global company that employs more than 12,000 people at over 100 locations, throughout 31 countries. We use our over 150 years of experience and unique expertise in metallurgy, industrial processes and digitalization to create new perspectives for our industry through continuous innovation.

We are the leading market player in the design and construction of blast furnace and coke oven plants and an original equipment supplier, offering comprehensive maintenance and spare part services for iron making, metals production, continuous casting and rolling (flat and long products), tubes, welded pipes forging, non‑ferrous technology, and heat‑treatment plants – all from a single source.

The Technical Sales Support Specialist provides support to the sales / execution and field service teams where needed, assisting with the successful initiation, planning, execution, monitoring and completion of projects undertaken by the SMS Valparaiso plant. This position will also be responsible for controlling, coordinating and maintaining accuracy with the plant’s inventory. The person in this role should be comfortable working both at a desk and on a workshop floor, floating between the two on a daily basis.

• Act as assistant to the lead Technical Sales Specialist / Project Manager.
• Assist as a point of contact for orders.
• Process customer requests for quotations and orders in accordance with company procedures, communicating with the customer to ensure accuracy, preparing and sending final quotations.
• Enter sales orders into Global Shop Solutions (GSS) with accuracy, managing the project to completion, working directly with customers/vendors/contractors and colleagues.
• Create requests for quotation and source parts through approved vendors.
• Take responsibility of parts inventory in order to maintain accurate levels and fulfill needs.
• Perform monthly inventory cycle counts and investigate inventory discrepancies.
• Perform other duties as assigned or requested.
• Business travel up to 10%

• 3+ years previous experience in a manufacturing environment or previous sales support experience is strongly preferred.
• Ability to interpret engineered drawings for the purpose of order quotation and accuracy is preferred but not required.
• Strong written, verbal and customer service skills are required.
• Strong organizational skills and attention to detail are required.
• Ability to routinely write reports and correspond with customers is required.
• Proficiency in Microsoft Office software (Excel, Outlook).
• Experience with an ERP system is preferred.
• Forklift experience preferred.
• Self‑motivated, results oriented and dependable person with organizational skills.

• Frequently required to sit.
• Frequently required to stand or walk.
• Frequently required to use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms.
• Frequently required to stoop, kneel, crouch, or crawl.
• Frequently required to lift moderate weights (25‑50 pounds).

• Full‑Time, 8‑hour shift
• Monday to Friday, 7:30am – 4:00pm

Medical / dental / vision coverage, company paid life insurance, paid vacation, 10 paid holidays per year, 401K with company match, a tuition reimbursement program and more!

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.