Wireless Retail Store Team Leader - Van Buren

Wireless Retail Store Team Leader – Van Buren

Join Apex Communications – Arkansas’ Largest Authorized AT&T Retailer – as a Wireless Retail Store Team Leader. Immediate opening for a dynamic leader to manage store operations, coach sales staff, and drive outstanding customer service.

As a Wireless Retail Store Team Leader, you will be responsible for the following:

• Provide new Connectivity Experts consistent, top‑notch sales training using the 5‑Step Sales Process.
• Mentor and train team members to sales success through observation, coaching, and counseling.
• Provide strong leadership, motivational and analytical skills; lead by example and set a high level of personal and professional conduct.
• Supervise store employees; actively involved in hiring and accountability of associates.
• Provide superior customer service and meet expected company goals and expectations.
• Handle escalated customer situations and make equitable decisions for the customer and the company.
• Stay aligned with company and branch office core values and expectations.
• Solicit, coordinate, schedule, and participate in community events.
• Proactively develop personal leadership behaviors by seeking out additional training and development.
• Maintain good employer/employee communication.
• Reconciling daily sales reports.
• Schedule store employees.
• Perform other duties as assigned by Company Leadership.

• Minimum one year of retail sales and management experience preferred.
• Strong leadership, motivational, and analytical skills; lead a team by example.
• Encourage a positive team environment.
• Proven organizational leadership skills.
• Ability to prioritize multiple projects.
• Direct experience working in an environment with continuous change.
• Strong written and verbal communication skills.
• Minimum two‑year associate’s degree preferred.
• Ability to work nights and weekends, with a flexible schedule.

• Strong base pay with uncapped commissions on every sale.
• Team Leader monthly bonus based on store performance.
• Incentives and contests to earn cash and prizes.
• Opportunities for advancement – we prefer to promote from within.
• After 90 days of continuous employment eligible for:
• Health and Dental Insurance
• Aflac
• Vacation Acquired
• Holiday Pay
• Discounts on equipment, accessories, and wireless service.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Sales and Business Development

Industry: Wireless Services

If you think you have what it takes to join our fantastic team, we encourage you to apply. For more information, visit