Collections Specialist

Position: Collections Specialist at Canfor
Join Canfor's Vancouver office as a Collections Specialist, focusing on effective account management. This hybrid contract role emphasizes customer service and precise collections processes.

In this position, you will report to the Accounts Receivable Supervisor as a vital part of maintaining accurate receivables. You'll proactively identify overdue accounts, apply cash effectively, and contribute to credit control efforts, ensuring timely payments while enhancing customer relationships.

Key Responsibilities:

• Implement follow-ups on overdue accounts for resolution

• Provide special assistance to customers in need

• Reconcile unapplied cash and payment discrepancies

• Analyze customer payment patterns for improvement

• Maintain accurate customer profiles and file modifications

Requirements:

• 3-5 years in collections or accounting roles

• Proficiency in Excel and Microsoft 365 applications

• Education in core accounting or credit management preferred

• Strong organizational and communication skills

• Ability to manage multiple priorities effectively

Play a critical role in Canfor's financial stability and customer satisfaction from the heart of Vancouver.
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