Senior Accounts Receivable & Collections Specialist

Work Schedule: Full-Time, Ontario Business Hours

Compensation: C $30,000–C $40,000 annually, plus quarterly performance-based bonuses

Move Smart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.

This role combines accurate AR administration with active ownership of overdue accounts. You will manage customer invoicing, payment application, account reconciliations, collections, billing disputes, payment commitments, and collection forecasting.

This is not a junior billing or cash-application position. We are looking for someone who can independently manage a customer portfolio, handle difficult payment conversations, investigate discrepancies, and improve the timing and predictability of incoming cash.

Previous Experience Supporting Canadian Companies Is Required.

What to Expect After Applying

Every application is reviewed by our recruitment team.

Qualified candidates will receive an email within one to two business days of applying with a link to complete a pre-recorded video interview.

The interview will assess your AR and collections experience, Canadian-company exposure, technical knowledge, communication skills, judgment, and ability to independently manage overdue accounts.

Candidates who perform well may be invited to continue to the next stage of the hiring process.

• Prepare, review, and issue customer invoices and statements
• Apply customer payments accurately and resolve unapplied cash
• Reconcile customer accounts and investigate discrepancies
• Process credits, refunds, deductions, short payments, and over payments
• Maintain accurate customer records, payment terms, and collection notes
• Monitor current, 30-, 60-, and 90-day aging balances
• Conduct professional collection follow-up by telephone and email
• Follow up on missed payments and broken payment commitments
• Negotiate payment arrangements within approved company guidelines
• Investigate billing disputes and coordinate with internal departments
• Escalate high-value, high-risk, disputed, or severely overdue accounts
• Prepare collection forecasts and report accounts at risk
• Support month-end closing, AR reconciliations, and reporting
• Recommend improvements to billing, collections, and escalation processes
• Maintain complete and organized account documentation

• Bachelor’s degree in Accounting, Finance, Business Administration with an accounting concentration, or a closely related field
• A recognized professional accounting designation is considered an asset but is not required
• Minimum 4 years of directly relevant accounts receivable, collections, credit, or accounting experience
• Candidates with 4–7+ years of relevant experience are strongly preferred
• Previous experience supporting Canadian companies is required
• Strong full-cycle accounts receivable and collections experience
• Direct experience managing overdue customer accounts and aging reports
• Experience conducting telephone and email collections
• Experience resolving billing disputes, unapplied cash, short payments, credits, and account discrepancies
• Experience negotiating and monitoring payment arrangements
• Experience preparing collection reports, aging summaries, or cash-receipt forecasts
• Experience supporting month-end accounting activities
• Strong Microsoft Excel or Google Sheets skills
• Experience with Quick Books Online or another established accounting or ERP platform
• Advanced professional English, both written and spoken
• Ability to communicate firmly and professionally during difficult collection conversations
• Ability to work full-time during Ontario business hours
• Reliable computer, high-speed internet, headset, webcam, and professional remote workspace

You are organized, persistent, analytical, and comfortable discussing overdue balances directly with customers.

You maintain professional relationships while remaining clear about payment expectations and deadlines. You investigate why accounts remain unpaid, resolve valid issues, document commitments, follow up consistently, and escalated concerns when required.

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