Senior Administrative Coordinator (Professional Conduct

Position:
Senior Professional Conduct Coordinator

Reports To:
Manager, Professional Conduct

Contract Type:
Indefinite, Full Time

The Chartered Professional Accountants of British Columbia (CPABC) is seeking a detail oriented, collaborative, and results-driven individual for the position of Senior Professional Conduct Coordinator. We are proud and honoured to have been recognized as one of BC’s Top Employers for a seventh consecutive year in 2026. Come join a collaborative network of like-minded professionals and take the first step towards an exciting opportunity.

Reporting to the Manager, Professional Conduct, the Senior Professional Conduct Coordinator is responsible for the administrative coordination for the Professional Conduct department, helping ensure all service standards are met. This includes coordinating the Investigation Committee and Disciplinary Committee panels, membership assistance, meeting preparation and follow up, and invoice processing with Finance. This position also coordinates Professional Conduct and committee content on the CPABC website.

• Coordinate department filing activities, including current / archived paper files and electronic files (Case Management System (CMS), Time Matters / TM);
• Open new electronic files in CMS, including creating new contacts for respondent and complainant, and any lawyers involved as well;
• Scan evidence and correspondence for electronic files and updating paper files;
• Post emails and internet screen shots to files in CMS;
• Track and post delivery status of correspondence to individuals involved in files;
• Prepare payments for accounting and post payment confirmations to CMS;
• Create and maintain a follow-up list in CMS for any files with outstanding items;
• Log and move closed files to archive;
• Update logs and arrange for the destruction of archived files as per CPABC’s retention policies.

• Book meeting spaces, including breakout rooms and lunch rooms (if needed);
• Coordinate with Operations for room layout changes, beverages and catering;
• Finalize any agendas and meeting materials (e.g. hyperlinking investigation reports, scripts, guest and regrets lists, presentations, etc.);
• Post agenda and meeting materials to the committee portal and informing committee members when materials are available;
• Assist committee members with requests for help on items such as materials, special dietary requirements, hotel & parking information, etc.;
• Draft any meeting follow-up correspondence regarding committee case outcomes;
• Compile and summarize meeting assessments and track statistics;
• Prepare and process payments for catering, investigators, honorariums for public representatives, and any sundry expenses by committee members (parking, mileage, etc.);

• Work with IT and Webmaster to assign roles and access for new members each year
• Prepare and maintain Contact Information Roster with any updates throughout the year and post to Committee online portal;
• Ensure all Committee members complete and sign pledge and declarations annually;
• Keep Committee portal up-to-date;

• Researching case history for CPA, CGA, CMA and CA's;
• Responding to requests that may come from PERT for mentor checks, Public Practice for licensing, Professional Development for instructors, Executive for awards, and Membership for readmission and Interprovincial Transfers.

And other duties and responsibilities as assigned from time to time.

Knowledge and Experience

• Three (3) plus years of experience in Program Coordination, Operations, or Legal Administrative Support.

Demonstrated

Skills and Abilities

• Excellent interpersonal, communication and presentation skills, both verbally and written;
• Sound judgment and discretion in dealing with highly confidential & sensitive information;
• A high degree of tact, diplomacy and professionalism;
• Process oriented with excellent attention to detail and problem-solving skills;
• Strong organizational and multitasking skills.
• Ability to work collaboratively as part of a team and independently with minimum supervision;
• Intermediate proficiency with MS Office, in particular Word, Excel, PowerPoint and…