Coordinator, Region Office Operations BC

Location:
Downtown Vancouver IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Division:
Sales and Distribution

Location:
Downtown Vancouver

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.

With a vision to inspire financial confidence, IG Wealth Management is recognized as one of Manitoba’s Top Employers, Canada’s Top 100 Employers, and Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial goals.

Join our team to engage in continuous learning and skill development in a supportive environment. Our Values:
Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

The Region Office Operations Division is responsible for providing operational and administrative support services to members of the Advisor network in Region and Division offices across the country.

We offer a standard in-office, 37.5 hour workweek from Monday to Friday. Along with a competitive base salary, employees are eligible for an annual bonus based on the achievement of corporate goals and personal objectives. New employees start with three weeks of vacation plus additional wellness and volunteer days. From the date of hire, employees receive dental and medical insurance coverage and have the option to join a defined contribution pension plan and employee share purchase plan.

Additionally, we support learning and development opportunities. We support an environment of community outreach, sustainability and Diversity, Equity & Inclusion.

The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This role involves welcoming clients at reception, addressing inquiries related to key business transactions, and handling general administrative and facility support tasks.

• Reception Duties:
  Welcoming clients and office members, managing incoming calls, and overseeing supply inventory.
• Mail and Courier Management:
  Handling receipt, preparation, and distribution of mail and couriers.
• Meeting Room and Facilities Support:
  Arranging meeting rooms, setting up technology, maintaining office equipment, and conducting regular facilities reviews.
• Advisor Network Support:
  Providing guidance on policies, procedures, and resources, including training on digital tools.
• Onboarding and Training:
  Assisting with onboarding new members, system training, form information, office procedures, escalation support, and general inquiries.
• Administrative Support:
  Offering additional administrative assistance to the Manager, Region Office Operations as needed

• Minimum 2 years of administrative and reception experience preferably in the Financial Services industry
• Post-secondary education in a business discipline is an asset
• Demonstrated strengths in:
• Client service orientation – Understanding and addressing the needs and perspectives of internal…