Scheduler Coastal Health Services

Become a Scheduler at Vancouver Coastal Health in Sechelt, BC, managing schedules and supporting clients in a busy home care environment.

Your role is crucial to ensuring quality care for clients.

This position requires a skilled individual to perform scheduling and administrative tasks in accordance with client care plans and referrals. A background in customer service or call center operations will set you up for success. You will work with a focus on effective communication and maintaining staff relationships while ensuring accurate scheduling.

Key Responsibilities:

• Create and adjust schedules for Community Care Assistants

• Manage inquiries regarding home support services

• Process employee documentation and maintain records

• Utilize online systems for effective scheduling operations

• Follow collective agreements for compliance in scheduling

Requirements:

• Completion of Grade 12 plus related scheduling experience

• Experience in a customer service setting is an asset

• Capacity to multi-task and manage time effectively

• Microsoft Office proficiency required

• Excellent communication and confidentiality maintenance skills

Play a key role in client care scheduling with Vancouver Coastal Health while enjoying the natural beauty of Sechelt.