Booking and Program Clerk Secretary

• PHC multi-site:
  St Paul's Hospital
• LMC multi-site:
• Max hourly: 28.74 CAD
• Salary grade: 16
• Employment type:
  
  Casual
• Rotation:
  Days
• FTE: 0.00
• Schedule:
• Union: 100
• Labour agreement: FAC
• Dual RN/RPN (BCNU/HSA) Posting:

• Req
• Location:
  
  Vancouver
• Work site:
  St Paul's Hospital
• Primary site:
  St Paul’s Hospital - 1081 Burrard St. Vancouver, British Columbia Canada
• PHC multi-site:
  St Paul’s Hospital
• LMC multi-site:
• Work model:
  Onsite
• Categories:
  Administrative/Clerical
• Min hourly: 28.74 CAD
• Max hourly: 28.74 CAD
• Salary grade: 16
• Employment type:
  
  Casual
• Rotation:
  Days
• FTE: 0.00
• Schedule:
• Union: 100
• Labour agreement: FAC
• Dual RN/RPN (BCNU/HSA) Posting:

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes.
** Testing may be required.
*** A criminal record check may be required

Reporting to and as directed by the Patient Care Manager, or designate (and receiving work direction from physician(s)), the position

• schedules and books a variety of patient/client appointments, and follow up visits, tests, and referrals utilizing computerized system(s) such as Admission, Discharge Transfer and/or Patient Care Administration systems.
• Performs admitting functions and clerical/secretarial and reception functions for the designated area. Arranges meetings, maintains appointment calendars for designated physicians and/or other designated health care professionals as required.
• Maintains and prints daily schedules that integrate activities from various sites as needed. Rearranges schedules to meet changing demands/requests and prepares and confirms client/patient information. Maintains and monitors wait lists.
• Maintains client/patient charts entering data into a computerized system and compiles and maintains related statistics. Arranges for patient transportation as required.
• Types technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software. Performs data entry, filing and reception services.
• Greets clients/patients/staff/others and directs them to appropriate areas and/or responds to general inquiries.
• Answers and responds to routine phone messages or forwards callers to appropriate health care professional or other personnel.
• Maintains departmental equipment, supplies and sets up and maintains filing systems.
• Performs timekeeping functions for designated staff as required.

Education & Experience:

• Grade 12
• Completion of recognized medical office assistant program and/or two (2) years' recent related experience in a clerical/administrative role or an equivalent combination of education, training and experience.

Skills And Abilities:

• Ability to keyboard at 40 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching.
  
  The new St. Paul’s Hospital is expected to open in 2027.
• A Competitive Salary: $ 28.74 /hour
• Inclusive culture: We respect the diversity, dignity and interdependence…