Junior Parts Advisor & Vehicle Concierge
Dilawri Overview
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.
With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.
Through the Dilawri Foundation , weare also committed to making a meaningful impact in the communities weserve.
Discover how you can build your career with Dilawri
Position OverviewGenesis Downtown Vancouver is seeking a Junior Parts Advisor &Vehicle Concierge to join our team. This hybrid role supports both the Parts and Service Departments, reporting directly to the Parts Manager while working closely with the Service team.
This position plays a key role in delivering an exceptional customer experience by combining parts support with vehicle presentation andlot coordination. The successful candidate will assist with parts inquiries,inventory management, and sales transactions while also ensuring vehicles areclean, organized, and ready for delivery.
This is an ideal opportunity for an individual looking togain hands-on experience across multiple areas of dealership operations while building a career in the automotive industry.
The expectedpayfor this position is $19.00- $21.00 per hour plus bonuses.
Primary Duties and Responsibilities Parts Support Responsibilities:- Assist retail and wholesale customers with partsinquiries, orders, and purchases
- Identify and source automotive parts using catalogs, systems, and customer/technician descriptions
- Process parts transactions, including invoices and sales documentation
- Receive and fulfill telephone and in-personparts orders
- Order non-stock parts and track backorders toensure timely delivery
- Maintain accurate inventory levels and support proper organization and storage of parts
- Inspect returned parts and process exchanges orrefunds as required
- Collaborate with technicians and internal departments to support efficient workflow
- Maintain a clean, organized, and safe parts department environment
- Ensure all vehicles are clean, presentable, andready for customer delivery or display
- Maintain organization and presentation of the vehicle lot and service drive
- Move and park vehicles safely around the dealership as required
- Start vehicles regularly and monitor batterycondition, charging as needed
- Assist with vehicle preparation for service and customer delivery
- Maintain cleanliness of service and delivery areas, including removal of debris
- Ensure walkways, lot areas, and entrances aresafe and free of obstructions
- Clear snow and ice from vehicles and lot areasduring winter months
- Organize and store equipment and supplies at theend of each shift
- Perform other duties as assigned by management
- High school diploma or equivalent required
- Previous experience in automotive, customer service, or a dealership environment is an asset
- Basic knowledge of automotive parts and systemsis preferred
- Strong customer service and communication skills
- Ability to multitask and adapt in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to identify parts using electroniccatalogs and systems
- Basic computer proficiency (inventory,point-of-sale, and dealership systems)
- Ability to operate vehicles safely and responsibly
- Team-oriented with a positive and professional attitude
- Ability to provide a current driver’s abstractupon request
- Legally entitled to work in Canada
In addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Employee wellness & assistance programs
- Employee social events
Build your career with a team thatis driven by excellence,integrity and innovation.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).