Travel Program Lead - Temporary

Your Opportunity at ARC’TERYX:

As the Travel Program Lead, you will lead the management and optimization of Arc'teryx's global corporate travel program. This is a unique opportunity to become the first full-time resource dedicated to corporate travel at Arc'teryx and play a key role in shaping how employees travel around the world.

As the owner of the Egencia travel program, you will focus on building a strong foundation for a scalable, best-in-class travel program while driving adoption, improving the employee travel experience, managing vendor relationships, and ensuring alignment with company policies and objectives. This role is not responsible for booking travel on behalf of employees. Instead, you will serve as the primary point of contact for employees and stakeholders navigating the travel program, as well as managing the planning and delivery of strategic Egencia initiatives and efficiencies.

The Global People Enablement and Experience team leads business management, strategic planning, project management, corporate services, employee experiences and events. Through strategic operations, thoughtful experiences, and meaningful activations in our spaces, we create the conditions for teams to thrive.

Global People Enablement & Experience is the conduit between People, Culture & Transformation and our cross-company partners - enabling growth, scaling our capabilities and activating our culture to achieve our business goals.

You will work closely with employees, people leaders, Executive Assistants, Finance, Procurement, Asset Protection and external travel partners to support business travel across Arc'teryx. As the company's travel subject matter expert, you will bring structure, insights, and best practices to a growing global travel program while helping create a seamless travel experience for employees.

• Leading strategic Egencia projects from discovery through implementation, partnering with internal stakeholders and Egencia to deliver new capabilities, process improvements, cost savings and enhanced traveler experiences
• Acting as the primary owner and administrator of the Arc'teryx Egencia travel program
• Enabling employees to effectively navigate and utlizethe Egencia platform and travel processes
• Evolving the foundational processes, governance, and stakeholder partnerships required to support a growing global travel program
• Driving adoption and effective utilization of the travel program
• Overseeing travel spend, compliance, and program performance
• Managing the relationship with Egencia and escalating service issues when required
• Identifying opportunities to improve traveler experience, efficiency, and cost effectiveness
• Creating and managing travel communications, training materials, and self-service resources
• Building reporting and insights to support business decisions
• Strengthening travel governance, compliance, and risk management practices
• Identifying additional opportunities for sustainability, cost optimization, and supplier consolidation
• Partnering with Procurement on Egencia-related RFP initiatives
• Establishing a roadmap for the future evolution and maturity of Arc'teryx's travel program

• 4+ years of experience in corporate travel management, travel program management, procurement, operations, or a related field
• Experience working with Egencia, American Express Global Business Travel, SAP Concur, Navan, or similar travel management platforms
• Exceptional communication and stakeholder management skills
• Strong organizational skills and attention to detail
• Knowledge of corporate travel policies, travel operations, and supplier management practices
• Experience managing relationships with external vendors and service providers
  
  Strong analytical and reporting skills with…