Business Analyst, Business

Job Title:
Business Analyst, Business Change Support Contract
Job :90455
Location: Vancouver, British Columbia

We are seeking a Business Analyst, Business Change Support for a 6-month contract with a world-renowned manufacturing client based in North Vancouver. This role plays a key part in supporting business change initiatives, system implementation, and end-user adoption across multiple operational releases. Working closely with project teams, business stakeholders, and Organizational Change Management (OCM), the Business Analyst will focus on training readiness, material development, and instructor-led training delivery.

• Training Development & Maintenance:
  Design, build, and maintain role-based training assets including presentations, facilitator guides, user guides, job aids, and practical exercises.

• Instructional Delivery:
  Personally facilitate and deliver virtual and in-person instructor-led systems training to frontline, operational, and shoreside stakeholders.

• Change & Business Readiness Support:
  Collaborate with the OCM team to support seamless transitions, hypercare activities, and stakeholder readiness throughout the project lifecycle.

• Process & System Impact Analysis:
  Monitor evolving business processes, system functionality, and validation activities to ensure training materials remain accurate and up-to-date.

• Logistics & Coordination:
  Coordinate learner populations, training schedules, attendance, and delivery logistics with business leaders and the OCM Change Lead.

• Adoption & Feedback Tracking:
  Track completion, gather end-user feedback, identify learning/adoption gaps, and recommend remediation or post-go-live support.

• Experience:
  
  Minimum 5 years of experience in business change support, systems training, business analysis, or learning delivery within technology implementation projects.

• Training Execution:
  Proven hands-on track record of developing and personally delivering instructor-led systems training to diverse user groups.

• Adult Learning Principles:
  Solid understanding of instructional design and practical adult learning techniques.

• Adaptability & Learning:
  Ability to quickly master unfamiliar systems, business processes, and evolving solution requirements.

• Communication & Facilitation:
  Outstanding facilitation, presentation, and stakeholder coordination skills.

• Mobility:
  Willingness and ability to travel locally to operating locations for in-person training delivery.

• Experience training frontline, operational, or shift-based work forces.

• Exposure to ERP, workforce management, payroll, scheduling, or operational systems.

• Experience supporting multi-release or phased technology deployments.

• Relevant Bachelor’s degree in Business, Education, L&D, HR, or equivalent practical experience.

Salary/Rate: $74.00

• Client: A world-renowned manufacturing client

• Location:
  
  North Vancouver (Hybrid: 2-3 days/week on-site; up to 5 days/week during training delivery phase, with local travel as required)

• Duration: 6 Months