Sales Operations Manager

Department: Sales

Location: Edmonton, Vancouver, Kitchener-Waterloo, Toronto

Employment Type: Full Time

Then Jobber might be the place for you! We’re looking for a Sales Operations Manager to be part of our Sales Enablement department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

Jobber’s mission is to make sure every blue collar business has the technology and knowledge to win, and the Sales team you support is how those businesses first find us.

As a Sales Operations Manager at Jobber, you'll go deep in the sales channel, developing the context, credibility, and relationships with Sales leaders that only come from sustained ownership. You'll sit at the table where operational decisions are made, bring a clear point of view, and influence how the channel runs. You’ll provide data-driven recommendations, you'll lead the rollout, drive adoption, and be measured on the real improvement you deliver to how our Sales team performs.

The role:

Jobber’s Sales Operations team partners with our Sales organization to improve how our sales channels operate. As a Sales Operations Manager, you’ll act as the Sales Operations partner for an assigned channel or priority area of focus, helping identify operational friction and turn business problems into practical solutions. This is an individual contributor role.

You’ll independently lead channel-level projects from discovery through rollout and measurement. This includes defining requirements, building project plans and workback schedules, coordinating cross-functional execution, keeping stakeholders aligned, and measuring impact.

You will own delivery and communication within your scope, make project-level decisions, and bring well-supported data-driven recommendations and trade-offs to Sales leaders. You will elevate cross-channel impacts and decisions that require broader leadership alignment.

The Sales Operations Manager will:

• Act as the primary Sales Operations partner for an assigned sales channel or priority area.

• Serve as a trusted thought partner to channel leaders, building a deep understanding of the channel's goals and performance drivers, and proactively raising operational opportunities they haven't yet considered.

• Proactively partner with Sales leaders and frontline teams to analyse issues, and identify opportunities for improvement.

• Make…