Business Analyst

Link Offices

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. The Airport Capacity Team is an integral part of the success to the overall airport ecosystem, balancing demand against capacity through the lens of service delivery to our customers and efficient utilization of our assets.

We have a permanent, full-time opportunity for a Business Analyst - Airport Capacity. Reporting to the Manager, Airport Capacity, the successful candidate will be responsible for business leadership and program management of key capacity management business processes, including initiation, execution, control and completion of enabling and improvement projects & programs related to airport capacity management as we drive to end to end digitization of our capacity management programs.

This role is the subject matter support as the lead for capacity management programs and as a super user for our suite of software tools.

• Lead the Capacity Enhancement Program, driving the successful planning and implementation of projects and change initiatives from problem identification through delivery, and facilitating the definition of project scope, objectives and deliverables.
• Develop full scale project execution plans - with specific focus on change management for all elements - people, process and technology including stakeholder impact management.
• Define and document current and new capacity management business processes including the interfaces and interdependencies of people, process and technology.
• Assess existing systems and processes assessments to ensure seamless integration and data flow across multiple platforms and performance per the intended business outcomes.
• Own the development, maintenance and communication of capacity planning frameworks and decision-support tools to support organizational planning, prioritization and investment.
• Provide business analysis and recommendation to senior management on capacity management policy and strategies, as well as mentorship and guidance to the analytics teams to translate analytics and studies into business insights and outcomes.
• In depth stakeholder engagement and analysis to ensure configuration and parameters meet the needs of our organization.
• Support capacity parameter enhancement, demand & service forecasts, planning assumptions and operational KPIs to assess capacity and inform decision-making.

• At least five years of relevant experience supplemented by a Bachelor's degree in Business or a related aviation field or an equivalent combination of training and experience.
• Strong project management, stakeholder engagement, and business analysis ability.
• Excellent English verbal and written communication skills, including ability to communicate at all levels of the organization, from end users to Executives.
• Knowledge of YVR's Airport Capacity programs, planning and management processes, and related software is preferred.
• Advanced analytics - experience with YVR BI programs and tools such as Power BI, Databricks and query languages.
• Experience with business and financial analysis, specifically knowledge of YVR's business model including our business and operational KPIs ad Financial Frame as capacity management strategy must enable these outcomes.

Although not required, French language skills are an asset as we are committed to providing bilingual services to our visitors and passengers.

This position is open to Vancouver Airport Authority employees only. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Band 9: $92,515 to $120,910 per annum, based on 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications and internal equity.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and…